Privacy Policy

RP CREATIONS (“Company”) respects your privacy concerns. This Privacy Policy describes the types of information we collect on https://rp-creations.com/ (the “Website”), how we use the information, with whom we share it, and the choices available regarding our use. The Privacy Policy also describes the measures we take to safeguard information, how long we retain it, and how you can contact us about our privacy practices and exercise your rights.

INFORMATION WE COLLECT

RP Creations collects data to provide you with direct feedback regarding our services. You provide some of this data directly. We get some data using technologies like cookies and receiving error reports or usage data from software running on your device. When completing our online registration form, you agree to provide us with information about your company (you), such as your company name and contact details. You must provide complete, accurate and correct information, and you hereby certify that the information you have provided is correct. You are not required by law to provide the Company with your details. Providing inaccurate, incomplete, outdated information may interfere with our ability to contact you.

The data we collect can include Website data. We collect data about how you interact with the RP Creations website.

For example, we collect:

  • Details of visitor behaviour patterns, i.e. data about the website sections you visit and how much time you spend there.
  • Configuration data. We collect data about the network you use to connect to our website. It includes your IP address.
  • Error reports and performance data. We collect data about problems you experience with our services. This data helps us to diagnose problems and to provide solutions. 

Depending on your browsing environment and settings, error reports can include such data as the type or the severity of the problem, details of the software or the hardware related to the error, the contents of the files you were using when the error occurred, as well as the data about other software on your device. We may also collect personal data from third parties who have your consent to pass your details to us or from publicly available sources.

HOW WE USE OF COLLECTED INFORMATION

The information collected will be stored in our database (“Database”). We will use information in accordance with this Policy and any applicable law, including for the following purposes:

To provide high-quality services on the Website and the possibility of their full use.

To develop and improve our products and services as a whole, to improve and expand the services and content offered on the Website, to create new services and content which correspond to the requirements and expectations of the users of the Website and our customers and to modify or cancel existing services and content. Based on this information, the company will create statistics.

To contact the contact person from time to time to provide (by sending emails, SMS messages, and calls) information related to our services and products.

To conduct research, surveys, and other similar product and service development activities.

For correction of possible errors and development of the Site.

To any other purpose specified in this Policy or the Website’s Terms of Use.

TRANSFER OF INFORMATION TO THIRD PARTIES

Information may be transferred to other persons in the following cases:

  • To our service providers to operate, maintain and improve the Website and to facilitate our communication with you.
  • If you abused your rights to use the Website or violated any applicable law, your information may be shared with authorities or other third parties if we believe it is necessary or justified.
  • With attorneys, courts and relevant third parties, in any case of dispute or legal proceeding of any kind involving you concerning the Website.
  • If the operation of the Website is organised within a different framework or through another legal structure or entity (such as due to a merger or acquisition), provided that those entities agree to be bound by the provisions of this policy, with reasonably necessary changes taken into consideration.

We may share your information with our corporate group entities (companies we control, control, or are under common control, whether directly or indirectly). Still, their use of such information must comply with the policy.

In any case, other than the above, your information will be shared with others only if you provide your explicit prior consent.

ACCESSING, UPDATING OR DELETING YOUR INFORMATION AND OBTAINING A COPY OF IT

We respect your privacy rights so that you can contact us at any time with the following requests:

To change information: to access, delete, change or update any information relating to you (for example, if you think your business information is incorrect, you can ask to correct or delete it).

We will cease any further use of your business information or remove your business information. Please note that unless you instruct us otherwise, we retain the information we collect for as long as needed to provide the services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may rectify, replenish or remove incomplete or inaccurate information at any time and our discretion. If you wish to complain about handling your business information, please contact us directly at  [email protected].  Suppose you are unsatisfied with our response or believe we collect or process your business information, not by the laws. In that case, you can complain to the applicable data protection authority.

The laws of Italy govern this Privacy Policy without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

GOVERNING LAW

The laws of Italy, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your website use may also be subject to local, state, national, or international laws.

Using RP Creations or contacting us directly signifies your acceptance of this Privacy Policy. If you disagree with this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your business information will mean that you accept those changes.

GDPR DATA PROTECTION RIGHTS

We also want to ensure you fully know your data protection rights. Each user is entitled to the following:

  • Right of access. You have the right to request copies of your business data. This service may be chargeable.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you think is incomplete.
  • The right to erasure – You can request that we erase your business data under certain conditions.
  • The right to restrict processing – You can request that we restrict your business data processing under certain conditions.
  • The right to object to processing – under certain conditions, you have the right to object to our processing of your business data.
  • The right to data portability – You can request that we transfer the data collected to another organisation or directly to you under certain conditions. We have a month to respond to any of your requests. Please contact us if you would like to exercise any of these rights.

COOKIE AND OTHER TRACKERS

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow), enabling the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

We use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save users’ preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future. We may also use trusted third-party services to track this information. 
  • You can have your computer warn you when a cookie is sent, or you can turn off all cookies.

You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn how to modify your cookies.

If you turn cookies off, some features that make your site experience more efficient may not function properly. It won’t affect the user’s experience, making your site experience more efficient and may not function properly.

HOW WE CHANGE THIS PRIVACY POLICY

We will update this privacy statement to amend its terms or reflect customer feedback when necessary. When we post changes to this statement, we will revise the “last updated” date at the top if there are material changes. In that case, we will notify you by prominently posting a notice of such changes before they take effect or by directly sending you a notification.

CONTACT US

If you have questions about these Terms, please contact us: